Cultural Intelligence (CQ)

Find info about CQ Train-the-Trainer events.

Few of us need to be convinced we’re living in a multicultural world. But many approaches to cross-cultural effectiveness are either way too simplistic (“Smile, avoid these 3 taboos and you’ll be fine”) or way too complex (“Don’t go anywhere until you’re a cross-cultural guru.”). Cultural intelligence offers a better way.

Cultural intelligence is described as the ability to be effective across various cultural contexts—including national, ethnic, organizational, generational, ideological, and much more. The research reveals four capabilities that consistently emerge among individuals who are effective in culturally diverse situations:

1. CQ DRIVE: They possess a high level of interest, drive, and motivation to adapt cross-culturally.

2. CQ KNOWLEDGE: They have a strong understanding about how cultures are similar and different.

3. CQ STRATEGY: They are aware and able to plan in light of their cultural understanding.

4. CQ ACTION: They know when to adapt and when not to adapt when engaging cross-culturally.

A community of international scholars have developed an academically tested scale for measuring these four CQ capabilities. Growing numbers of governments, businesses, and charitable organizations are using CQ assessments to assess and improve their effectiveness in today’s globalized world.

Read Forbes article, “CQ: The Test of Your Potential”

Check out the Change This Manifesto, “What’s your CQ and Why Should You Care?”

Click here to download information about possible Cultural Intelligence sessions and workshops.

Visit the Cultural Intelligence Center for more information on CQ research, tests, consulting, etc.

Get certified in cultural intelligence. 2011 dates and locations posted here.

Steps

  • Step 1: CQ Drive
    *What’s my interest in this cross-cultural assignment?
  • Step 2: CQ Knowledge
    *What cultural information is needed to fulfill this task?
  • Step 3: CQ Strategy
    *What’s my plan?
  • Step 4: CQ Action
    *What behaviors do I need to adapt to do this effectively?