Don’t Treat Your Customers the Way You Want to be Treated
–Guest post by Julie Slagter with David Livermore If you have culturally diverse customers (and hopefully you do), consider adding the following to your
CQ Fellows 2025 is Full!
–Guest post by Julie Slagter with David Livermore If you have culturally diverse customers (and hopefully you do), consider adding the following to your
–Guest post by Philip Merry, Global Leadership Academy and CQ Certified Facilitator British wealth investor Anton Casey recently caused a firestorm when he posted a picture of
Sometimes we spend so much time deliberating the ideal skills for cross-border negotiation and intercultural communication that we overlook one of the most important ones—small
Guest post by Sunita Sehmi Don’t just concentrate on what you have to say… #01 Be empathetic Whilst we all may ‘speak the same language’ in a
Cultural intelligence doesn’t mean being a cultural chameleon. Sometimes when I attempt a Japanese bow, I notice my Japanese counterpart extending her arm to shake
[Excerpt from upcoming global issue in People & Strategy Journal] I recently sat down with Bill McLawhon, head of leadership development at Facebook and a
The vice chairman of one of the largest Fortune 100 companies in the world was recently speaking to a group of Asian executives in
–Guest post by Anindita Banerjee, a Certified CQ Facilitator and head of cross-cultural training at Renaissance Strategic Consultants If you’re starting to work with a group in India,
I’m constantly observing the way individuals’ cultural intelligence (CQ) comes through in their verbal interactions. I don’t mean whether they’re knowledgeable about many different cultures.
My 15 year-old-daughter is preparing to travel to Thailand by herself next month. Emily has often heard me say that international travel is more likely
David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ®) and global leadership and the author of several award-winning books.