The difference in the success of emotionally intelligent leaders versus those who are blissfully unaware is mind boggling. Daniel Goleman says emotional intelligence makes a 90 percent
There’s abundant research that repeatedly shows that diversity on a team doesn’t automatically lead to better results. Different approaches to problem solving, conflict, and communication
I was recently working with a global marketing team that was preparing a campaign for a new product launch. It was a textbook example of
Indra Nooyi is a masterful communicator. Not only does the former PepsiCo CEO speak with clarity and passion, she adapts her style for many varied
Covid disrupted the world of learning and development. It started by forcing us to pivot to virtual-only sessions, something that was particularly daunting when teaching
Everyone belongs to a few figured worlds and they have a profound impact on how we behave. Figured worlds are everywhere. Countries, States. Racial groups.
Decision making is one of the most important tasks of any leader. But increased diversity makes effective decision making more difficult than ever. Here are 4 practices culturally intelligent leaders use to make more effective, inclusive decisions.
I’ve always believed cultural intelligence can help any relationship improve. But it wasn’t until I did the research that led to my book, Digital, Diverse &
I’m convinced that polarization is the number one issue facing us today. It seems like every week, there’s a new issue being raged about across
Diverse teams have a harder time trusting each other than homogenous teams do. Consequently, global leaders not only need to gain trust from diverse teams, they also
David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ®) and global leadership and the author of several award-winning books.