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I often watch customer service people interacting with foreign visitors. Inevitably, the foreign customer will ask the sales agent to repeat something. The agent repeats
I’ve often prided myself upon how deeply I think and reflect about things….not at the expense of action. In fact, “thinking” is sometimes a way
I’m privileged to do work that I love. I write, teach, and speak about global leadership and cultural intelligence. People often ask me, “So how
This morning Emily, my fourteen year old daughter declared, “I hate shopping!” She’s excited about going to homecoming this weekend and she likes to dress
A couple weeks ago I was with my family in Argentina. Empanadas are one of the staple foods in Argentina–a great pie/pastry filled with all
As a young parent, I wasn’t big on bribes. You know—Be good and I’ll let you get a new toy. I wanted my daughters to
–An Interview with Guido Gianasso, Vice President of Human Capital at IATA The International Air Transport Association (IATA) was founded in 1945 as a way
I’m in Accra for a couple days. I’ve been here before but it’s been awhile. Here are just a few random observations from my afternoon
The following poem is making the rounds through the cyber-sphere in Asia. The source is unknown. Regardless of whether you agree or disagree with the
Yesterday I was traveling by car from Toronto to New York to visit my family. Driving across one of the bridges between the U.S. and
David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ®) and global leadership and the author of several award-winning books.