Cultural Intelligence in an Age of Terrorism

davidlivermore | January 13th, 2015 2 Comments

 

What’s a culturally intelligent response to the horrific events in Paris last week? I’m not sure. Seeing one more “breaking news” alert about another terrorist attack fills me with a sense of sadness, disgust, and hopelessness. On the other hand, my resolve for promoting cultural intelligence (CQ) is greater than ever. Bear with me as I ruminate in a bit different direction than my usual posts about culturally intelligent work and leadership.

We’d expect that our increased connectivity through travel, technology, multiculturalism, and global trade would have made us better at interacting with people of difference. But culture runs deep. And as we become more global, our tribal identities assert themselves more powerfully than ever.

The greatest divisions of our day stem from vastly different views about how we should live together.People who believe in the ultimate right of free speech are living next door to people for whom following a set of creeds trumps all else. There are no easy answers to the hatred and rage that drives someone to kill a fellow human being in cold blood simply because they disagree with them. And thoughtful debates are needed for when free speech and satire is in part responsible for inciting that rage.

But I’m convinced that a culturally intelligent response begins with refusing to lose hope. The terrorists are not the majority. They’re a tiny minority among our population of 7+ billion people and they’re not getting the last word. And our best denouncement of terrorists’ misogynistic rage is to refuse to resort to their intolerance ourselves.

Don’t shut off the news in denial. And don’t resort to profiling all Westerners or all Muslims, police officers, or black men. We must unabashedly denounce terrorism, misogyny, and oppression, whatever the source. But as we do so, we’re wise to also step back and ask what’s behind the behavior. Every behavior makes sense if you have enough information. That doesn’t mean we accept or agree with it. But what might we learn if we step back to consider why someone believes something so strongly that they’re willing to kill others and themselves to uphold their beliefs? And why might some societies believe it’s in their best interest to give people the freedom to express vitriol?

My sadness by the events of last week was quickly turned into hope when I saw the global outpouring of support that happened in the hours following the attacks in Paris. The evening it happened, I walked by the French Embassy in Copenhagen and saw a diversity of people standing in the rain and cold for hours, simply to pay their respects.

Twitter erupted with Muslims denouncing the attacks and claiming that terrorism does far more to damage the image of Muhammad than a satirical cartoon does.

Non-Muslims in Paris started a #VoyageAvecMoi movement that mirrored the #IllRideWithYou campaign in Sydney. These are campaigns started by non-Muslims offering to escort Muslims who were fearful of revenge attacks.

Social media lit up with not only #jesuischarlie support, but also with outcries for the lives lost in Yemen and northern Nigeria last week.

Cultural intelligence begins with the motivation to learn and understand others’ cultural perspectives (CQ Drive).You can’t eradicate terrorism on your own; but you can make a difference in your own circle. What might that look like?

Speak up when someone in your network starts religious profiling. The vast majority of the 1.6 billion Muslims in the world are going about their lives peacefully. Just as the average Christian had nothing to apologize for when Christian fanatics engaged in genocide against Muslims in former Yugoslavia, Muslims shouldn’t be expected to apologize for horrific acts done by a few fanatics. When someone mutters some monolithic description about people from another religious or cultural group, challenge their ignorance.

Have lunch with your Other. Think of someone you know who views the world in a vastly different way from you—religiously, politically, or otherwise. Share your perspectives with each other and don’t try to convince the other person to see things your way. Seek to understand each other.

Don’t lose hope. Alongside the vicious acts of hatred are stories of people reaching across faiths, cultures, and languages to forge relationships and work together. Jews and Arabs are aligned together [e.g. Jews and Arabs Refuse to be Enemies].  Police officers and African Americans are embracing and looking for solutions together. Hutus and Tutsis have worked together to rebuild Rwanda into an increasingly vibrant economy. Don’t let the stories of violence crowd out the larger stories of mutual understanding, reconciliation, and cultural intelligence.

I’m not suggesting we should ignore the violence and terrorism with blind optimism. Something has to be done. And I’m not interested in politically correct, culturally sensitive conversations that minimize debate and over-emphasize common ground. But for the majority of us who believe strongly in our own values and perspectives but also want to learn from the perspectives of others…let’s use the power of our differences to stop terrorism in its tracks. Now that’s something that gives me hope!

2 Responses to Cultural Intelligence in an Age of Terrorism

  1. Now more than ever we need to calm down and let our multiple intelligences help us create win-win solutions for everyone.

  2. As I am starting my career in the area of cultural intelligence I have often conversations with my friends about why the cultural intelligence matters and how to apply its principles to concrete life situations. And very often I am asked to put cultural intelligence in context with global terrorism. So I was glad to read this great blog of yours David and I do agree with you that whenever a tragedy such the attacks in Paris or Nigeria happens, we as the ambassadors of cultural intelligence should play an instrumental role in the discussions. Thank you for the great reading. Andrej, Slovakia

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