One of the biggest frustrations when working across cultures is a different sense of urgency, follow-through, and deadlines. You […]
What should you do when you’re on the receiving end of low cultural intelligence (CQ)? Ideally, CQ is a two-way […]
Imagine you’re negotiating a contract with a bank where your brother is a senior executive. To what degree should both […]
    You’re talking to someone from a different culture and he won’t look you in the eye. Is it […]
  In the race for global talent, employers and universities are looking for highly motivated young people who are self-aware, […]
In most Western classrooms, students are rewarded for speaking up, asking questions, and participating in classroom discussions. In most Asian […]
  Most every time I speak on cultural intelligence, someone asks “Isn’t this basically a matter of respect? If we would […]
Admit it. You like some cultures more than others. • Headscarves—Yes or No? • Senior Citizens—Out of Touch or Insightful? […]
  I’ve always been a fan of directly addressing the elephant in the room.[1] I don’t enjoy conflict but I […]
The other day I almost missed my flight. I threw my stuff in the overhead bin, took my place in […]