–Guest post by Julie Slagter with David Livermore If you have culturally diverse customers (and hopefully you do), consider adding the following to your
Sometimes we spend so much time deliberating the ideal skills for cross-border negotiation and intercultural communication that we overlook one of the most important ones—small
Guest post by Sunita Sehmi Don’t just concentrate on what you have to say… #01 Be empathetic Whilst we all may ‘speak the same language’ in a
Cultural intelligence doesn’t mean being a cultural chameleon. Sometimes when I attempt a Japanese bow, I notice my Japanese counterpart extending her arm to shake
I’m constantly observing the way individuals’ cultural intelligence (CQ) comes through in their verbal interactions. I don’t mean whether they’re knowledgeable about many different cultures.
My 15 year-old-daughter is preparing to travel to Thailand by herself next month. Emily has often heard me say that international travel is more likely
It’s widely known that Amazon founder, Jeff Bezos, frequently leaves one open seat at the company’s most important meetings. It’s there to remind his fellow
Talk to most anyone who has worked on getting a deal in China and they’ll tell you stories about people who insisted on getting them
Growing numbers of Study Abroad students spend most of their free time on Facebook and Skype, communicating with friends and family back home. Business travelers
Fatigue is one of the greatest roadblocks to cultural intelligence. When were exhausted, we’re much more susceptible to functioning an autopilot, a dangerous way to
David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ®) and global leadership and the author of several award-winning books.